customer care - warranty

At H2O Spas we are committed to your continued satisfaction with your H2O Spa. Your warranty is our guarranty that the product will perform to the highest level of performance designed by our engineers. The warranty ensures that the components are free from defect over the life of the warranty but at H2o spa our customer care department along with our dealer network are available to ensure that ownership of your H2O spa is trouble free and enjoyable over the life your spa.

Premium Spas Warranty

  • LIFETIME WARRANTY – On Spa Shell
  • 3 YEAR WARRANTY – On Plumbing
  • 3 YEAR WARRANTY – On Motors & Controls
  • FULLY TRANSFERABLE

All other spa components including all factory installed components, including but not limited to, the cabinet (both wood and synthetic), spa cover, audio equipment and all molded plastic fittings (jets and control handles) are warranted against malfunction due to defect in workmanship and materials for a period of 1 year.

Traditional Spas Warranty

  • LIFETIME WARRANTY – On Spa Shell
  • 2 YEAR WARRANTY – On Plumbing
  • 2 YEAR WARRANTY – On Motors & Controls
  • Applies to Original Purchaser

All other spa components including all factory installed components, including but not limited to, the cabinet (both wood and synthetic), spa cover, audio equipment and all molded plastic fittings (jets and control handles) are warranted against malfunction due to defect in workmanship and materials for a period of 1 year.

Value Spas Warranty

  • 5 YEAR WARRANTY – On Spa Shell
  • 1 YEAR WARRANTY – On Plumbing
  • 1 YEAR WARRANTY – On Motors & Controls
  • Applies to Original Purchaser

All other spa components including all factory installed components, including but not limited to, the cabinet (both wood and synthetic), spa cover, audio equipment and all molded plastic fittings (jets and control handles) are warranted against malfunction due to defect in workmanship and materials for a period of 1 year.

 

Warranty Form Downloads

 

For more information about the H2O Spas please contact us at 604.946.1077 or email us at info@h2ospas.ca, our customer service representatives will get back to you in a timely fashion.